Coaching Agreemnt:

As a coaching client I:

• understand that coaching is a collaborative, forward-focused relationship designed to support me in exploring my wellbeing, identifying goals, and developing a plan for making intentional progress. Coaching is an optional addition to my Women's Wellbeing Lab membership and is not a requirement of it.

• am fully responsible for my choices and decisions during and between my coaching sessions.

• understand that coaching does not treat mental health issues and is not a substitute for medical or therapeutic treatment. Professional referrals will be offered where appropriate.

• understand that if I am currently in therapy or otherwise under the care of a mental health professional, I have consulted with this person regarding the suitability of working with a coach, and that this person is aware of my decision to proceed with the coaching relationship.

• understand that coaching is not a substitute for professional advice and I will seek appropriate professional support for medical, legal, financial, or other specialist matters.

• understand that all information shared within the coaching relationship will be held in strict confidence, except as required by law, in clinical supervision, or where there is a serious risk of harm to myself or others. Any exceptions to confidentiality will be discussed with me wherever possible before disclosure is made.

• understand that records relating to my coaching will be held securely for 7 years following the conclusion of our coaching relationship, in line with Association for Coaching professional recommendations and professional indemnity insurance requirements.

• understand that my personal data will be collected and held in accordance with the Elizabeth Simpson Coaching Privacy Policy and Ethics, available on the website.

• agree to attend sessions in the format as advertised, for example video conferencing or telephone.

• understand that complimentary monthly sessions included within my membership are available within the current monthly membership cycle and do not roll over to the following month if unused.

• agree to provide at least 24 hours notice if I am unable to attend a scheduled session, by email or via the booking app. Notification given with less than 24 hours notice will result in that session being counted as attended and deducted from my remaining sessions. Where at least 24 hours notice is given for a paid additional session, a full refund will be issued to the original payment method, minus any booking fee.

• understand that either party may end the coaching relationship at any time with reasonable notice given in writing. Where sessions have been prepaid and the relationship is ended by the coach, a pro rata refund will be offered for any unused sessions.

• will complete a feedback form following the completion of my coaching sessions to support the ongoing development of the coaching service.

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Updated: July 2026​

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